Retail Manager

Retail Manager | 30–38 Hours | Sarina Discount Drug Store

About Us Discount Drug Stores is a trusted Australian pharmacy brand, providing quality healthcare, professional advice and great customer service to local communities.

Sarina Discount Drug Store is part of the Douglas Chemists Group, a values-driven group of community pharmacies across Queensland, New South Wales and the ACT. Our focus is simple —

People First, Move Together, We Do What We Say and Go Beyond.

We are looking for an experienced and motivated

Retail Manager

to join our Sarina team and play an important role in the day-to-day success of the store.

About the Role As Retail Manager, you will help lead the retail operations of the store, support and develop the team, and ensure our customers receive an exceptional experience every time they visit.

This is a

30–38 hour per week role, working across 4–5 days , with flexibility around the hours worked. We are open to arrangements that may suit someone looking for

school-hours work, such as approximately 9am–3pm , or another mutually suitable schedule.

The hours and roster can be discussed based on the right candidate and the needs of the store.

What You'll Do

Lead, support and motivate the retail team to deliver outstanding customer service

Oversee the day-to-day retail operations of the store

Help drive sales, promotions and retail performance

Maintain high standards of presentation, merchandising and customer experience

Monitor stock levels, inventory and product availability

Support staff training, development and performance

Assist with rostering and team coordination

Handle customer enquiries and resolve issues professionally

Ensure the store operates in line with company policies, procedures and relevant health and safety requirements

Work closely with the Pharmacist in Charge and wider store team to achieve the store's goals

Identify opportunities to improve the store, team and customer experience

What We're Looking For We're looking for someone who:

Has previous retail management or leadership experience

Is confident leading, supporting and developing a team

Has strong communication and interpersonal skills

Is organised and able to manage competing priorities

Has a genuine focus on delivering excellent customer service

Is comfortable working in a fast-paced retail environment

Has good computer and point-of-sale skills

Takes ownership and follows through on commitments

Is positive, approachable and enjoys being part of a team

Is aligned with our values and puts

people first

Experience in pharmacy, health, beauty or community retail would be highly regarded, but we are also open to experienced retail leaders from other industries.

Why Join Us?

30–38 hours per week across 4–5 days

Flexible hours to suit the right person

Potential to work

school-friendly hours, including approximately 9am–3pm

Join a supportive, people-focused pharmacy group

Work in a well-established local community pharmacy

Opportunity to lead and develop a great team

Be part of a business that genuinely values its people

Opportunity for career development within the Douglas Chemists Group

Ready to Join Us? If you're an experienced retail leader looking for a

flexible management role with a strong local team , we'd love to hear from you.

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