Engineering Manager

Interface Agency – Sydney Western Suburbs NSW

Are you an experienced engineering leader ready to make a genuine impact leading a high-performing team behind some of Australia's most recognised consumer brands? If you're an Engineering Manager who wants hands-on technical influence, real modernisation work, and a company that invests in its people, then read on!

Responsibilities

As the Engineering Manager, you'll lead a team of engineers responsible for a business-critical platform that powers customer communications across multiple brands and channels, including digital, email, SMS and print. You'll balance people leadership with hands-on technical input, partnering closely with Product and other technology leaders to set direction and drive delivery.

Your role will also include:

• Leading the design, delivery and continuous improvement of highly reliable, secure and scalable platforms and integrations.
• Driving API-first, event-driven integration between on-prem and SaaS platforms.
• Coaching, mentoring and developing engineers, building a high-performing and collaborative team culture.
• Owning technical strategy alongside Product and senior technology stakeholders.
• Championing CI/CD, DevOps, observability and production support best practices.
• Balancing customer needs, technical priorities, regulatory compliance and delivery pace.
• Providing hands-on technical leadership on solution design when required.

Responsibilities

As the Engineering Manager, you'll lead a team of engineers responsible for a business-critical platform that powers customer communications across multiple brands and channels, including digital, email, SMS and print. You'll balance people leadership with hands-on technical input, partnering closely with Product and other technology leaders to set direction and drive delivery.

Your role will also include:

• Leading the design, delivery and continuous improvement of highly reliable, secure and scalable platforms and integrations.
• Driving API-first, event-driven integration between on-prem and SaaS platforms.
• Coaching, mentoring and developing engineers, building a high-performing and collaborative team culture.
• Owning technical strategy alongside Product and senior technology stakeholders.
• Championing CI/CD, DevOps, observability and production support best practices.
• Balancing customer needs, technical priorities, regulatory compliance and delivery pace.
• Providing hands-on technical leadership on solution design when required.

Requirements

• 6+ years' experience in software engineering, including 4-5+ years in an engineering leadership or management role.
• Strong hands-on background in .NET technologies (C#, ASP.NET, .NET Core).
• Experience designing and building system integrations using REST APIs, events and messaging.
• Experience with distributed systems and modern architectures, including microservices, serverless and cloud-native environments.
• Strong experience with AWS and containerised workloads.
• Experience with SQL and NoSQL technologies (SQL Server, DynamoDB, Redis or similar).
• Strong understanding of CI/CD, DevOps, observability and production support practices.
• Proven experience leading, coaching and developing engineers.
• Strong stakeholder management and delivery skills.
• Experience with print, SMS or email communications platforms is a bonus but not essential.

Benefits

You'll enjoy genuine influence over technical direction and exposure to major modernisation projects already underway.

On top of that, you'll benefit from:

• Flexible, hybrid working environment.
• Ongoing funded learning & development, including leadership development programs.
• Onsite parking/travel allowance.
• Subsidised onsite café and gym facilities.
• Regular recognition events and an inclusive, people-first culture.