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Onboarding Consultants

Gold Coast City

As we continue to welcome new clients into the newbook family, the need to bring on passionate and dedicated team members grows. We are currently seeking new team members to assist with onboarding our new clients onto our platform and services.

Activities include:

Partner with clients during their setup, transitional period and after live period

Program management of the onboarding process, ensuring clients are meeting milestones and internal teams are resourced and prepared

Gather business requirements and apply detailed working knowledge of Newbook and its features to support the client’s business

Data entry of complex client data

Triaging client requests and applying detailed working knowledge of NewBook and its features to support the client’s business

Become a bit of an expert in our product, and help train others when needed

Assist cross-functional teams with product support as required.

About you…

A clear communicator, on the phone and over email

Tech savvy on the basics, don’t worry, we will train you on our system!

Able to work independently and #getstuffdone

Attention to detail is one of your superpowers

Master at building strong relationships with clients and peers

Experience supporting and onboarding SaaS customers

Sound like you? Get in touch by completing the form below!

Get started on your next career move, with Newbook Let’s talk about how Newbook can drive your future and growth.

First Name *

Last Name *

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Cover Letter (Word or PDF) Maximum file size: 52.43MB

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Onboarding Consultants jobs in Gold Coast City

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