Associate Director, Commercial Strategy & Innovation

Gosford

Other (Information & Communication Technology)

Full time

$139787 - $161663 p.a. + leave loading and super

Associate Director, Commercial Strategy & Innovation (Procurement), Ongoing opportunity

Flexible location - role can be based in Sydney / Bathurst / Gosford

Hybrid working options available and all flexible working arrangements considered including part-time and job-share

Salary Grade - Clerk Grade 11/12; base starting at $139,787 - $161,663 plus employer's contribution to superannuation and annual leave loading

An exciting ongoing opportunity has arisen for an Associate Director, Commercial Strategy & Innovation (Procurement) to join the NSW Telco Authority, a rapidly growing part of Digital.NSW within the Department of Customer Service.

The successful candidate will have significant experience in procurement and commercial strategy and play a key role leading the procurement team that manages the Strategy & Innovation category for the agency and its customers. You will be responsible for providing strategic advice to NSWTA customers, delivering several multi-customer strategic initiatives, and managing the NSW Government's Operational Telecommunications Equipment, Infrastructure and Services Scheme SCM0053 to ensure improved engagement, efficiency, and cost out.

You will be joining a friendly, fast-paced, dynamic and diverse team who is passionate about keeping people and places safe. Happy to challenge the status quo, you will be comfortable engaging at all levels and communicating succinctly. We are an inclusive employer that fully supports flexible working and values our people for their diverse ideas, backgrounds and skills. We are committed to building a workplace that reflects the community we serve and welcome applications from everyone.

The role leads the Strategy & Innovation team in the Commercial business unit of NSW Telco Authority, reporting directly to the Chief Commercial Officer, playing a key role as a member of the Commercial leadership team.

Opportunities this exciting don't come around often. Don't let this one pass you by!

In this role you will:

Manage and lead the procurement team of up to 6 employees with various level of capabilities and expertise to deliver efficiencies in all categories.

Support team implementation of category plans and sourcing strategies based on research and analysis to optimise value for money outcomes and meet stakeholder needs and expectations.

Candidates with category knowledge of network management, equipment support, and IT systems will be preferred, however the ability to manage and prioritise business and customer requirements will be key to the role, as will the ability to think outside of the box.

Activities span across procurement and contract management, and your portfolio will include a number of critical categories with a lot of visibility within the agency.

This role will also support the engagement of emerging technology for digital connectivity which will require you to be outcomes-focused.

To be successful in this role you will demonstrate:

Experience in managing and prioritising business requirements and team capacity.

Experience in team capability, process and systems optimisation/uplift.

Experience in managing relationships with business leaders to define improved ways of working.

Experience in managing complex tenders and contracts within a large stakeholder group.

Manage team compliance with the NSW Government's defined procurement processes with capability to resolve/escalate commercial risks or the ability to quickly become familiar with the NSW Government Procurement process.

Proficient in managing team workload within project deadlines/budgets while delivering a high-quality result.

Ability to negotiate effectively with external parties and support technical SMEs to solve the technical issues/risks with suppliers.

You will be resilient, adaptable, collaborative and will be able to roll up your sleeves and get into the detail where needed.

Demonstrated ability to derive insights from data/contracts and present this data in different forms such as in reports, procurement documents or presentations with a high level of accuracy.

Experience or ability to develop skills to understand NSW Government Procurement Policy and Schemes e.g. Scheme SCM0053

Ability to provide 360 feedback to junior and senior stakeholders.

Good internal and external stakeholder management skills by listening and understanding their needs to solve any business or commercial/legal issues.

Customer centric mindset, putting customers at the centre of everything that we do.

What we need from you:

An up-to-date CV and a brief cover letter outlining how your skills and experience are aligned to the role.

For enquiries regarding this position, please contact [email protected]

About NSW Telco Authority

NSW Telco Authority (NSWTA) operates and manages the Public Safety Network to deliver radio communications for frontline responders.

We work with emergency services and telecommunications carriers to protect communications assets during emergencies and natural disasters.

NSWTA is a delivery agency with responsibility for over $1.5 billion in key NSW Government projects that connect communities and support emergency services.

We lead and coordinate whole-of-government connectivity strategy to bridge the digital divide and help keep people and places safe.

NSWTA operates as a standalone Statutory Authority within the Department of Customer Service. We promote flexibility and we will consider part time, job share and other flexible arrangements.

We're proud of our customer-centric, people-first culture and it is key to the success of our fast-moving, high-performance organisation, where our people and partners live and breathe our values of Integrity, Trust, Service and Accountability.

Salary Grade 11/12, with the base salary for this role starting at $139,787 base plus superannuation

For enquiries relating to recruitment, please contact Katerina Xenos via [email protected] .

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: Wednesday, 15th May 2024 at 9:59am

Careers at Department of Customer Service

A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here .

We want you to bring your best self to this application process. If you feel you may require an adjustment during the recruitment process , please contact our Diversity, Equity and Inclusion team via [email protected] or 02 9494 8351 .

For more information, please visit:

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

We are a team of more than 12,000 people, working together to provide services that improve the lives of our 8+ million customers across NSW. As a leading central service NSW Government agency, we are made up of over 30 agencies, entities and business units, which makes our work incredibly diverse.

We are focused on delivering first-class customer service, regulatory reform and digital transformation is at the heart of what we do; driven by our many teams across DCS including Service NSW, Digital.nsw, Revenue NSW, State Insurance Regulatory Authority and Telco Authority.

Come join us and influence the future of our great state.

We are a team of more than 12,000 people, working together to provide services that improve the lives of our 8+ million customers across NSW. As a leading central service NSW Government agency, we are made up of over 30 agencies, entities and business units, which makes our work incredibly diverse.

We are focused on delivering first-class customer service, regulatory reform and digital transformation is at the heart of what we do; driven by our many teams across DCS including Service NSW, Digital.nsw, Revenue NSW, State Insurance Regulatory Authority and Telco Authority.

Come join us and influence the future of our great state.

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