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Coachwood Information Professionals

City Of Melbourne / Global

IT Support / System Engineer

  • Remote

Job Description

Coachwood Information Professionals – Moorabbin VIC

A full-time permanent position has opened with this Australian owned and operated managed services group on-site in Melbourne's south-east suburbs. You will join a close-knit small team providing a range of technical services to a broad range of customers.

Tasks & responsibilities include:

  • Provide technical support to clients, ensuring timely resolution of issues.
  • Support end-users via phone, email, and remote support tools.
  • Strong verbal and written communication skills with a customer-first attitude.
  • Monitor and manage client environments and perform daily checks & tasks.
  • Assist with Projects, cloud migrations, new hardware and software installations.
  • Have a deep understanding of MSP tools, remote monitoring, and management platforms.

Ideally you are a Systems/IT Support Engineer with the following experience:

  • Knowledgeable of Windows Server, Active Directory, M365, Exchange and Exchange online.
  • Intune device management and creation of policies + apps
  • Managing Enterprise applications in Entra ID
  • Experience with backup solutions and disaster recovery
  • Experience with WinTel Environments
  • Experience with Virtualisation & Hosted Environments
  • Australian citizenship or permanent residency is essential.

Benefits on offer include:

  • Training and up skilling on new technologies & support for relevant certifications
    • Small friendly close-knit team environment, work with IT Director and Senior Engineers day to day, gain broad experience
  • Convenient location in south-east suburb with plenty of free on-site parking available.
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