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Upwind Security

City Of Maroondah / Global

Cloud Security Support Engineer

Job Description

Upwind Security is seeking a highly skilled Technical Support Specialist to troubleshoot complex issues, ensure exceptional customer satisfaction, and deliver strategic solutions for cloud security products. You will document solutions, escalate critical cases, and build strong relationships with customers.

In this role you’ll work with MySQL, Docker, Kubernetes, OpenSearch, Grafana and OpenSearch-based tooling, leveraging your cloud expertise to provide proactive guidance and maintain high

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