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NAB

Australia / Global

Banking Customer Experience Advisor

Job Description

NAB is seeking a Branch Customer Advisor for the Smithfield area of Queensland, Australia. This role focuses on delivering a seamless, customer‑centric banking experience at the branch, handling account openings, lending and everyday transactions. You will guide customers through Self‑service and digital options to simplify banking while maintaining security and accuracy. The role emphasizes inclusive, high‑quality service and teamwork within a supportive NAB environment.

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