Senior ServiceNow Technical Consultant

Council of the City of Ryde

Senior ServiceNow Technical Consultant page is loaded Senior ServiceNow Technical Consultant Apply locations AUS - NSW - MACQUARIE PARK time type Full time posted on Posted Yesterday job requisition id 51509913 Job Description:

As a Senior ServiceNow Technical Consultant, you will help customers transform their business by creating high quality ServiceNow outcomes. You will have an opportunity to work on a wide variety of client facing projects including implementations, custom applications, and large digital transformations. In this hand-on role, your focus will be on producing robust technical solutions ServiceNow platform.

You will perform both Technical and Functional roles and will undertake hands-on ServiceNow implementation activities on a day-to-day basis. Not only will you design the solution, but you will also deliver it, alongside a team of driven and like-minded ServiceNow specialists, experienced strategists and industry experts to deliver successful transformations for the customer.

The right candidate will also have the opportunity to work closely with the sales, pre-sales teams to identify and progress customer opportunities. This role is based in Newcastle.

What's on offer:

Work with like-minded consultants and architects to deliver innovative solutions across multiple industries

An excellent remuneration package commensurate with the level of experience and contribution to the growth of the company.

Chance to work for some of Australia’s largest ServiceNow customers on projects that leverage ITOM, ITSM, ITBM, HR, GRC SecOps, Integrations, Apps, and other ServiceNow applications and ISV solutions

Structured internal career advancement opportunities.

Part of a specialised product focus groups, alongside the delivery teams and leveraging off Global ServiceNow business groups

Be part of a supportive team which supports your career development and success through highly collaborative breakout sessions allowing you to enhance your skills and share knowledge

Part of team that encourages and incentivises out of the box thinking, innovation to drive products and services within the ServiceNow eco system.

Exposure and opportunity to work and digital and business transformation

What you will need to succeed:

Six plus years of experience in Service now and of delivering robust, best-practice based ServiceNow implementations.

Experienced in writing Javascript, Angular JS, and other scripting in ServiceNow.

Experienced writing ServiceNow server-side scripting including business rules and script.

Solid skills/experience working with Development APIs.

Expertise in ServiceNow automation integrations and setups through ServiceNow Orchestration and Web Services.

Strong stake holder management experience and demonstrated ability to influence and consult (providing options with pros, cons, and risks) while providing thought leadership to sponsors/stakeholders in solving business process and/or technical problems.

Strong ability to provide well-conceived, clearly articulated, pragmatic solutions and recommendations to complex business problems and communicating these to non technical audiences

Ability to deliver effectively and efficiently by working autonomously as well as within a team.

ServiceNow base certifications plus min of two learning path certifications such as ITSM/ IRM/ HR streams

Good written and strong verbal communication skills

Excellent time management skills

Ability to run design workshops, conduct training and communicate with customer C level stakeholders

Work in agile / scrum development process

Proven experience in handling complex foundation data source integrations like workday as well and BAU integrations like LDAP, emails , ebonding between different systems

Proven experience in understanding and capturing business requirements , streamlining complex business / IT processes and help manage/ deploy ServiceNow capabilities in an agile manner

Why DXC

DXC global ServiceNow business group draws on our experience as a strategic partner to deliver innovative models that automate and optimise workflows and processes across enterprise and accelerate technology driven business transformations.

In alignment with our commitment to fostering a flexible and dynamic work environment, we have adopted a hybrid working approach that acknowledges the importance of in-person collaboration while recognising that the determination of your work location will be based on a range of factors to ensure both individual preferences and operational requirements are met.

DXC Culture & Benefits

DXC Technology is dedicated to ‘putting its people first’. We offer competitive remuneration; benefits, training and career opportunities - as well as a culture that demonstrates our employees are our priority.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available  here .

About Us DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com .

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