Lead Production Support — Workato Integrations & Cloud

Job Description

XPT Software Australia Pty Ltd is seeking an experienced Production Support Lead for Workato and AWS-based integration platforms in enterprise environments. You will act as the primary client-facing support lead, manage incidents, changes, and reports, and mentor offshore teams to ensure high availability and business continuity.

Responsibilities include overseeing SLA/OLA adherence, coordinating with stakeholders, monitoring integrations, and driving platform improvements while ensuring

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Lead Production Support — Workato Integrations & Cloud

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