Tech Support Associate: E-commerce Payments & WordPress

Remote

Job Summary

Work Settings:: Remote

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Job Description

KPay Group is expanding its Australian online payments support function. We are seeking a Technical Support Associate to assist Australian merchants from setup to their first successful payment. You will troubleshoot WordPress and WooCommerce, guide merchants via screen-share, and work with Product and Engineering on complex issues.

Ideal candidates have 0-2+ years in technical support or e-commerce, strong WordPress/WooCommerce experience, and enjoy helping customers while working remotely.

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