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We are seeking a highly organised and proactive Retail Operations Coordinator to assist our Group Retail Operations Manager in the day‑to‑day coordination and management of retail operations. This role is pivotal in ensuring our retail network operates smoothly and efficiently, providing operational support, project management assistance, and effective communication across our brands.
The Role
Maintain and optimise Brand Hubs on SharePoint and manage internal communications.
Compile and distribute weekly trade updates and monthly process updates to retail teams.
Provide ad‑hoc project and administrative support, including project tracking and budget monitoring.
Assist with reporting, data analysis, document preparation, and meeting coordination.
Support the retail team with queries, resources, and change management initiatives.
On‑site role 5‑days per week, based in our St Kilda Road offices.
The Ideal Candidate
A relevant tertiary qualification or equivalent.
Experience providing high‑level administrative support and coordinating projects.
Retail experience highly regarded.
Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams, SharePoint) and familiar with project management tools, POS systems, or Canva.
Excellent communication and organisational skills.
Adaptable, proactive, and able to multitask in a dynamic environment.
Strong analytical abilities and attention to detail.
Able to work autonomously or collaboratively.
Why Join the Brandbank Group Team
Generous discounts across all Brandbank Brands!
Opportunity to work for a uniquely Australian Retail Group with a global vision
Supportive team culture and environment
Employee Referral Program – be rewarded for referring great new people to our team
Health and Wellness initiatives with access to Employee Assistance Program
Brandbank Day – an additional day's leave to use however you like – whether it's for life admin, cultural celebrations, or simply recharging
You & Your Mate – yes, we mean your dog! Bring your furry friend to work and make your day that little bit brighter
Sample Sales – exclusive access to product samples at great prices – a fun and exciting benefit for anyone who loves our brands
Pantry Perks – free breakfast and snacks available on‑site for a quick pick‑me‑up
End‑of‑Trip Facilities – including bike stands, showers, towel service, and ironing boards for those commuting in active ways
About Brandbank Group
Brandbank was founded on bold creative thinking. We exist to ensure that the entire experience of a brand is brilliantly designed and beautifully connected, and the customer is at the heart of everything we do. Our growing business is built on a house of carefully curated brands, each chosen for a specific reason to deliver rich connections to our customers. Brandbank Group consists of Seed Heritage, Unison, allkinds, Commonry, kikki.K & FINE‑DAY.
To learn more and see all job listings, visit: our-talent/join-our-team
Please note: Brandbank Group is not currently seeking support from recruitment agencies for this role and will not accept any unsolicited candidate profiles or associated fees. We encourage interested applicants to apply directly if they would like to be considered for this opportunity.
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