Customer Service

This is a hands-on, fast-paced role where you’ll be working across signing up new clients, and delighting current clients with your warmth. You’ll be speaking to clients daily, helping them find the right car, guiding them through the in-person part of our signup process, and supporting them with their ongoing subscription needs. No two days are the same - one moment you could be responding to enquiries, the next helping a new client pick up a car, or assisting an existing client to join our loyalty program. This is a great opportunity to learn how a fast-growing business operates while building strong problem-solving skills. The role requires you to work on most Saturday mornings, which is paid at overtime rates. Your role is likely to evolve based on the business’ needs as it grows, considering your natural talents and experience. When you work with ClickMe Cars, you also get these great perks: Team lunches : team lunch is on us, every Monday Event perks:

we believe in celebrating our quarterly achievements. Last quarter we went on a hot air balloon to celebrate reaching our stretch goal! Other car perks : Need a car? Or something for your car? You can access our trade accounts and industry knowledge to find whatever you need at a great price. Autonomy:

take ownership over your section. Growth:

grow your career as the business grows.

About you You can confidently welcome new clients You enjoy talking to people and building relationships You’re proactive and like getting things done You’re organised and can manage multiple tasks at once You’re comfortable in a fast-paced environment The following things are not required for this role, though are viewed favourably: Specific car knowledge Client service experience University degree About us At ClickMe Cars, we believe in creating value by doing things differently. Our unique Points Buy product is challenging the car finance industry. We’re offering something totally new: an alternative pathway to car ownership - without a lock in and with maintenance included. Starting with just 1 car in 2020, we have a fleet of almost 500 cars today. Our business has grown by over 60% in the last 12 months, and we have big growth plans for 2026 and beyond.

Our culture We have 5 principles principles for how we do business: Create value The best idea wins Be real Get it done The right quality We welcome everyone’s ideas, ask our team to bring their authentic selves to work, collaborate when 1 + 1 = 3, and make sure that our clients experience success when they’re with us. Diversity We strongly value diversity and we hope you do too. If you have a diverse background, we want to hear from you.

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