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The Opportunity: Kent is seeking an experienced Offshore Desktop Support Technician to join our team during the hook-up and commissioning of a new offshore asset. This FIFO role offers hands-on IT support across desktop systems, applications, and hardware, acting as the first point of contact for technical issues. You’ll provide frontline troubleshooting, escalate complex matters, and collaborate with our Digital Services team to drive system improvements. A background in enterprise IT support and ideally oil & gas experience is preferred.
We foster an environment where you are challenged professionally and empowered to take the lead in your career development with the support and guidance of our leaders. We’re committed to ensuring every team member gains valuable experience and skills for their future.
Responsibilities
Deliver hands-on support for desktop systems and peripheral devices, resolving incidents and technical issues.
Escalate and follow up on advanced problems requiring specialist intervention.
Provide basic user training to help staff troubleshoot common IT issues.
Collaborate with the Digital Services team to implement system upgrades and performance improvements.
Benefits
Attractive salary & benefits
Work/Life balance friendly workplace
Health & Wellbeing Program
Employee Assistance Program
Inclusion & Belonging Program
Health insurance discount
Work for a brand with over 100 years in the industry
Great Culture | Safety Focused | Collaborative Team
Opportunity to work on some of the largest projects in the energy sector
Company and Diversity & Inclusion
We are committed to our diverse and inclusive community — a place where we can all be ourselves, thrive and develop. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures, and abilities. We are a disability-friendly employer and can make adjustments to support you during recruitment. Our vision for diversity, inclusion and belonging recognises that diversity and inclusion are catalysts for success and we aim to celebrate character across nationalities and backgrounds.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology and Engineering
Industries
Oil and Gas
Oil Extraction
IT Services and IT Consulting
Referrals increase your chances of interviewing at Kent by 2x. Get notified about new Information Technology Technician jobs in Perth, Western Australia, Australia.