Retail Assistant

Dahlsens Family Group of Companies is a proud, long-standing partner to Australia’s builders, from local trades and serious renovators to large-scale residential and commercial projects. As an Australian family owned and run business, we are committed to supporting the industry and the communities we serve.

We offer a true whole-of-house solution, supporting the build from the ground up - from wall frames and trusses through to doors, hardware, windows, roofing, kitchens, bathrooms, and lifestyle cabinetry. We are here to make building simpler, smarter, and more reliable.

With a legacy dating back to 1877, we continue to evolve, helping builders get the job done right and this is just the beginning.

ABOUT THE ROLE We’re looking for a practical, reliable team member to join our timber, plasterboard and trade sales team. This role is hands‑on and varied, with a mix of customer service, warehouse work and stock handling.

You’ll help load and unload products, pick and pack orders, serve customers at the trade counter, and keep the yard and warehouse safe, tidy and running well.

If you enjoy being part of a team, take pride in good customer service and are keen to learn, we’d like to hear from you. We’ll provide training, product knowledge and opportunities to build your skills across the business.

Our store operates six days per week, and this role may require Saturday work on a rostered basis.

RESPONSIBILITIES WILL INCLUDE This role includes a mix of yard, warehouse, delivery and customer service duties, including:

Safely handle, store and move stock

Pick, pack and load customer orders

Keep the yard and warehouse clean, organised and safe

Assist trade and retail customers with enquiries

Complete customer deliveries when required

Check goods against delivery paperwork

Operate forklifts, equipment and vehicles safely

Take part in product training with industry brands

QUALIFICATIONS AND SKILLS

Current Forklift Licence (LF) - Essential

Current Manual Driver Licence - Essential

Demonstrated forklift operating experience in a busy work environment

Physically fit with the ability to safely lift and manually handle products

Strong attention to detail and commitment to accuracy

Ability to work effectively under pressure and manage competing priorities

Safety focus for yourself, your team and customers

Positive attitude with a strong focus on teamwork and customer service

PERKS

Take a day off on your Birthday & still get paid for it (subject to eligibility).

Free Employee Assistance Program (EAP) for you and your family members.

Uniform provided so you can look the part when customer facing.

Access to our awesome reward and benefits platform with cashback discounts at over 400 retailers such as Adidas, Woolworths, Coles, Ikea, Woolworths, Myer, Rebel Sports + more!

Team member discounts may be available (T&C may apply).

Be part of something strong, we really are growing together.

The successful applicant will be subject to a comprehensive reference and background checking prior to employment, this may include aPre‑employment Medical Assessment&National Police&Right to Work checks.

We are an equal opportunity employer with a zero tolerance to Drugs and Alcohol in the workplace and we do conduct regular random workplace testing.

Only applicants with the Right to Work in Australia will be considered for this position.

#J-18808-Ljbffr