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University of New South Wales
Sydney
Apply now Job no: 524317 Work type: full time Location: Sydney, NSW Categories: Information Technology Employment Type: Full time, continuing role within UNSW IT Excellent salary package available including generous superannuation Location: UNSW Kensington Campus (Hybrid Working Opportunities) About UNSW: UNSW isn’t like other places you
Job Source: University of New South WalesRFi Group
Sydney
Position: Insights Director Reports to: Product Director Business Unit: AUNZ analyst team Location: Sydney The Company Operating across 49 global markets and with offices on 4 continents, RFI Global is the leading data-driven insights provider and thought leader to the financial services industry. Over 16 years RFI has maintained its fast growt
Job Source: RFi GroupCashrewards
Sydney
Heyyyyy! We're Cashrewards, Australia’s most loved cashback platform. Shoppers love us, but not just shoppers, our team think we’re pretty awesome too. So much so that they voted and now we’re a certified Great Place to Work. As they say, the proof is in the pudding so check out this role to see if you fancy a slice yourself. About The Role As a Da
Job Source: CashrewardsAre Media Pty Limited
Sydney
Apply now Job no: 499889 Work type: permanent full time Location: Sydney Categories: Operations Are Media is Australia’s leading omnichannel content company for women. Every day we influence, inform, inspire, and connect with 6 in 10 Australian women across magazine media, digital, video, social, e-commerce, customer review sites, podc
Job Source: Are Media Pty LimitedAre Media
Sydney
Are Media is Australia’s leading omnichannel content company for women. Every day we influence, inform, inspire, and connect with 6 in 10 Australian women across magazine media, digital, video, social, e-commerce, customer review sites, podcasts, events and experiences. Our brands include The Australian Women’s Weekly, Better Homes & Gardens, Woman
Job Source: Are MediaTinybeans Pty Limited
Sydney
Tinybeans (ASX: TNY) is a leading private photo-sharing app that connects families and turns moments into memories. We’re loved and trusted by millions of parents and families around the world since our founding in 2012, which is why we’ve got more than 150,000 5-star reviews in the Apple App and Google Play stores and users in almost every country
Job Source: Tinybeans Pty Limitedhttps:/www.bebee.com/join
Sydney
Head of - Sydney, Australia - Westpac Group Westpac Technology is striving to be the home of game-changing technologists, shaping the future of banking and you can be part of our family. Westpac Group has a complex Information Technology environment that needs to deliver to the rapidly changing needs of our customers and employees, the ever-evolvi
Job Source: https:/www.bebee.com/joinhttps:/www.bebee.com/join
Australia
Generous salary package & Bonus potential - Ideal role for a commercially astute Technology leader - Sydney CBD Headquarters The Employer West Technology has been exclusively engaged by the Australian subsidiary of an international group that is a defined leader within its' sector. This business currently employs over 700 Australians and has ambiti
Job Source: https:/www.bebee.com/joinSydney
Stake is looking for a Head of Customer Insights to join our team at our {Bondi Junction HQ}, with a flexible hybrid working model (3 days in the office, 2 WFH).
We’re an Australian investment platform with a mission to provide a seamless and immersive experience that breaks barriers for ambitious investors. We serve a global customer base of 500,000+ investors, with more than A$3 billion in assets under administration.
More than a digital brokerage, Stake is a brand that stands for progress. This is true for our customers as well as our team members. Our working environment is energetic, collaborative and supportive – everyone is encouraged to take ownership and challenged to deliver high-quality execution.
Our internal mantra is ‘never settle’ and we all share an ambition to grow this business. This is your opportunity to join a scaleup rocketing upward to become a robust financial services company.
About this role
As Stake’s Head of Customer Insights, you will play a pivotal role in realising Stake’s vision to provide the best digital investment experience in Australia and New Zealand. Working closely with teams across the business (including but not limited to Product, Data & Marketing), you will be a key driver in developing a deep understanding of customer needs and behaviors, playing a crucial role in shaping overall business strategy and direction.
Some of the responsibilities include but aren't limited to:
Develop an up-to-date understanding of the mindset and behaviours of investors beyond Stake’s customer base; in terms of their broad motivations and tensions in life, their relationship to money, engagement with financial services as a whole, and the investing category in particular.
Combine our proprietary customer data with public sources to develop a holistic view and improve our ability to understand customer behaviour over time
Communicate the insights you generate to a wide range of partners and stakeholders, simplifying the complex and fostering engagement with your work
A bit about you
Prior experience in a customer insights role
Proficient in employing diverse research methodologies encompassing both qualitative and quantitative approaches.
Previously demonstrated the ability to suggest innovative approaches for advancing our comprehension of the customer, such as continually refining customer surveys.
Experience collaborating cross-functionally with multiple stakeholders to develop and implement efficient methods for generating and leveraging insights
At Stake, we value hustle over honours degrees, so we’re more interested in you than your resume. If you believe this is a role you want to jump into head first and be part of our mission, please apply and let us know why in your cover letter!
Benefits of working at Stake
At Stake you’ll have the opportunity to work with autonomy while learning from some of the best talent in the industry, playing a meaningful role in building a company that has loads of positive momentum and excitement around it.
But we also have perks. Not long ago, we proudly introduced new benefits under the Grow with Stake program. Please see the whole list on our Careers website , including:
$2,500/year professional development allowance
$1,000/year wellbeing allowance
Up to 16 weeks of paid parental leave
Childcare allowance of up to $18,000 in value over 24 months
Extra paid leave during tough times
Discretionary performance bonus and talent referral bonus
Employee Share Options scheme
Stake is an equal opportunity employer that values diversity. We’re proactive about providing an inclusive work environment and do not discriminate based on race, religion, nationality, gender, sexual orientation, age or disability status. We’re also endorsed by WORK180 as a great employer for women.
So what happens next?
Once we've received your application, we'll give it the attention it deserves and you'll hear from us either way. We’re a 2023 Circle Back Initiative Employer –which means we’re committed to responding to every applicant. If we think you’d be a good addition to our team, we’ll give you a call and from there, you'll cruise through our recruitment process.
To all recruitment agencies: Stake does not accept agency resumes. Please do not forward resumes to our jobs alias or directly to Stake employees. Stake is not responsible for any fees related to unsolicited resumes.
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Head of Customer Insights jobs in Sydney
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