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Navi AI Inc.

Townsville City / Global

Mandarin Network Support Engineer for Precise Localization

Job Description

Point One Navigation, Inc. is seeking a Network Customer Support Engineer in Australia to own the customer experience tied to the reliability and health of our correction network.

This player-coach role combines hands-on troubleshooting with building scalable operations and support systems. You will partner with Engineering, Network Ops, and Go-To-Market teams to diagnose issues, communicate clearly during investigations, and drive continuous improvement through metrics and tooling.

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