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Epiq Company

Townsville City / Global

Global Tech Support Analyst - Remote

  • Remote

Job Description

Epiq is seeking a Global Support Services Analyst to provide 1st/2nd line support for our proprietary and third‑party software solutions. You will interact with clients and internal teams, diagnose issues, and document resolutions.

The role requires strong customer service, technical knowledge of Azure/AWS in a first-line capacity, M365 licenses, Entra, MFA and Virtual Desktops, with a two-year technical college background or equivalent experience.

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