Administration Assistant

McAdam Siemon Business Advisors is a well-established, independent accounting and business advisory firm with offices at Upper Mount Gravatt and Forest Glen.

We are looking for a capable, organised and personable Administration Assistant to join our Upper Mount Gravatt team.

This is a varied role within a professional, but friendly environment. You will be one of the key points of contact for our clients and will play an important part in keeping the day-to-day operations of our office running smoothly.

About the role

You will work closely with our accountants and business advisors and will have responsibility for a broad range of administrative and client-focused tasks, including:

• Welcoming clients and visitors and providing professional, friendly service.
• Answering and managing incoming telephone calls.
• Managing general enquiries and assisting clients with their requests.
• Monitoring and responding to emails and ensuring matters are followed through.
• Coordinating incoming and outgoing mail, scanning and electronic filing.
• Preparing correspondence and documentation for clients.
• Assisting with the onboarding of new clients, including proposals and workflow processes.
• Liaising with the Australian Taxation Office on behalf of clients regarding registrations, payment arrangements, lodgements and general enquiries.
• Maintaining accurate client records and our electronic database.
• Coordinating electronic signing of documents and following up outstanding items.
• Providing general administrative support to the accounting team as required.

What we're looking for

We are looking for someone who takes pride in their work, is confident dealing with people and can be relied upon to get things done.

You will ideally have

• Excellent written and verbal communication skills.
• A professional, friendly and confident telephone manner.
• Strong organisational skills and excellent attention to detail.
• The ability to manage competing priorities and keep track of outstanding tasks.
• Initiative and a willingness to take ownership of your responsibilities.
• The ability to work independently while also contributing positively to a team.
• A professional presentation and a genuine commitment to providing excellent client service.
• Confidence learning new systems and software.
• Previous experience in an accounting or professional services environment will be highly regarded, but is not essential.

Why join McAdam Siemon?

We are proud of the supportive and friendly environment we have created within our firm.

You will be joining an experienced team where you will receive training, mentoring and ongoing support, with the opportunity to develop your skills and take on greater responsibility over time.

The role would suit someone looking to build a long-term career in administration or professional services, as well as someone who is interested in developing a career within the accounting profession.

For those currently studying accounting, this position can also provide valuable practical experience working within a public practice accounting firm.

The details

If you are an organised, motivated person who enjoys working with people, takes pride in getting things right and is looking for a role where you can develop and grow, we would love to hear from you.

Only shortlisted applicants will be contacted.