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Administration Officer – Robinson Flooring (Capalaba)

Robinson Flooring is seeking a motivated and organized Administration Officer to join our growing team in Capalaba. This role is ideal for someone who enjoys a varied workload and takes pride in keeping operations running smoothly while delivering excellent customer service.

About us

Robinson Flooring is an expanding flooring company specializing in carpet, hybrid, vinyl, stair installations, and flooring repairs. We work across residential and commercial projects and are known for our strong focus on quality workmanship and reliable service.

Key responsibilities

• Answer incoming phone calls and respond to customer enquiries in a professional manner
• Manage website, email, and social media enquiries promptly and effectively
• Schedule appointments and coordinate job bookings
• Communicate with suppliers and maintain strong working relationships
• Assist with general administrative duties to support daily operations
• Conduct stock takes and help manage inventory levels

What we’re looking for

• Previous experience in an administrative or customer service role (preferred)
• Strong organizational skills and attention to detail
• Excellent communication skills, both written and verbal
• Ability to multitask and prioritize effectively
• A positive attitude and willingness to be part of a team
• Working autonomously

What we offer

• Stable, ongoing employment with a growing business
• Supportive and friendly team environment
• Opportunities for development and growth within the company
• A workplace that values quality and professionalism
• 20 - 25 hours week
• Flexible start time (7am,8am or 9am start time)