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Robinson Flooring is seeking a motivated and organized Administration Officer to join our growing team in Capalaba. This role is ideal for someone who enjoys a varied workload and takes pride in keeping operations running smoothly while delivering excellent customer service.
About us
Robinson Flooring is an expanding flooring company specializing in carpet, hybrid, vinyl, stair installations, and flooring repairs. We work across residential and commercial projects and are known for our strong focus on quality workmanship and reliable service.
Key responsibilities
Answer incoming phone calls and respond to customer enquiries in a professional manner
Manage website, email, and social media enquiries promptly and effectively
Schedule appointments and coordinate job bookings
Communicate with suppliers and maintain strong working relationships
Assist with general administrative duties to support daily operations
Conduct stock takes and help manage inventory levels
What we’re looking for
Previous experience in an administrative or customer service role (preferred)
Strong organizational skills and attention to detail
Excellent communication skills, both written and verbal
Ability to multitask and prioritize effectively
A positive attitude and willingness to be part of a team
Working autonomously
What we offer
Stable, ongoing employment with a growing business
Supportive and friendly team environment
Opportunities for development and growth within the company
A workplace that values quality and professionalism
20 - 25 hours week
Flexible start time (7am,8am or 9am start time)