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Arlo Built is a growing outdoor living and construction business specialising in premium outdoor kitchens.
We're building something special, and as the business continues to grow, we're looking for a switched-on
Admin & Operations Assistant
to join the team and help keep everything running smoothly behind the scenes.
This isn't a traditional receptionist role.
We're looking for someone highly organised, proactive and confident who can take ownership of the day-to-day administration of the business, keep our clients and jobs moving, and make sure nothing falls through the cracks.
Admin & Operations Assistant - Casual
Arlo Built | Northern Beaches, Sydney
Arlo Built is a growing outdoor living and construction business specialising in premium outdoor kitchens.
We're building something special, and as the business continues to grow, we're looking for a switched-on
Admin & Operations Assistant
to join the team and help keep everything running smoothly behind the scenes.
This isn't a traditional receptionist role.
We're looking for someone highly organised, proactive and confident who can take ownership of the day-to-day administration of the business, keep our clients and jobs moving, and make sure nothing falls through the cracks.
The Role
You'll work closely with the Director and the wider Arlo team across client communication, job administration, scheduling, accounts support and general business operations.
Your responsibilities will include:
Managing incoming enquiries and following up prospective clients
Keeping our lead pipeline organised and up to date
Booking and confirming client meetings and site visits
Responding to emails and general client communication
Assisting with quotes, invoices and progress claims
Following up deposits and outstanding payments
Maintaining job information, schedules and documentation
Coordinating trades, suppliers and deliveries
Keeping our project management system up to date
Filing invoices, receipts and job documentation
Assisting with Xero and general accounts administration
Helping organise the Director's inbox, calendar and weekly priorities
General office and administrative support
Improving systems and processes as the business continues to grow
Who We're Looking For
The right person will be someone who genuinely enjoys being organised and getting things done.
You'll ideally be:
Extremely organised and detail focused
Reliable and able to work independently
Confident communicating with clients over phone and email
Comfortable learning new software and systems
Good at prioritising multiple tasks
Proactive rather than waiting to be told what to do
Professional but personable
Comfortable working in a growing small business where things move quickly
Experience in construction, trades, project administration, office management or accounts would be highly regarded, but isn't essential if you're switched on and willing to learn.
Experience with platforms such as
Xero, Google Workspace, project management software or CRM systems
would also be an advantage.
Hours
This will initially be a
casual position of approximately 15-20 hours per week , ideally spread across 2-3 days.
There is flexibility around the exact days and hours for the right person.
As Arlo Built continues to grow, there is strong potential for the role to grow with the business.
Why Join Arlo Built?
Arlo isn't a massive corporate construction company.
We're a small, ambitious team building a premium brand and doing things differently.
You'll work directly alongside the owner of the business and have the opportunity to genuinely influence how the company operates as we grow.
You'll have real responsibility, autonomy and the opportunity to make the role your own.
Our goal is simple:
Build an exceptional business, deliver an exceptional experience for our clients, and bring people together through the spaces we create.